Are you getting the most out of Virtual Work that you can?

When I first started thinking about this I wanted to talk about virtual tradeshows and conferences. As I played with the words, I started thinking of the benefits and also the challenges we are having with virtual meetings, virtual workshops, and virtual meetups. Let’s face it, on the other side of COVID-19, life will be different and what was normal business will no longer exist. We will have innovated new processes; we will have limitations on what we used to do or how we used to do it; we will have discovered new vendors, partners, competitors, etc. 

Let’s start with the challenges so we can end on a high note.

Challenges

Virtual takes preparation

Preparation is required for meetings, virtual or not. Pretending or ignoring that it does not, means the meeting starts late, it is not as effective, and is frustrating for attendees.

In an in-person meeting, there is/was preparation too: grab a drink, paper, maybe run to the restroom, bring data… if you traveled there was the booking of the flight, packing for the flight, taking the flight, maybe finding a hotel. There was a LOT of preparation for travel-in-person meetings.

For virtual, we have bandwidth challenges, the router is in a noisy room but the quiet room has almost no signal, someone refuses to use a headset and sounds like a Wookie. Where we used to scribble on a piece of paper, now we have to find the electronic equivalent of that.

As the Navy says: Fail to Plan, Plan to Fail.

Plan, prepare, and anticipate. I could go on. Spend the time now to make meetings better and your post-COVID in-person meetings will be better too.

Virtual takes longer

It seems that virtual takes longer. I read that learning virtually seems to take longer for all those students and teachers trying to figure out online.

Or maybe, we are still trying to figure out the online analogs of what we used to do when we were 12 inches apart. We struggle with the bandwidth, the headset, and the online tools.

Regardless, it is prudent to plan for more time to accomplish your meeting goals.

There is a saying in Toastmasters: Squeeze the content in; Squeeze the listener out. I am working on a virtual workshop with a friend. In our first online session, we tried to squeeze too much in and had to cut content out on the fly. In our second online session, we did a much better job of pacing and hit our goals of topics covered.

Life interrupts

The tenuous separation between home life and work life, which we pretend are separated when we go in to the office, gets strained. Our colleagues are now trying to balance being parents, teachers, and workers in the same small space and sometimes at the same time. Perhaps our colleagues’ partners are now unemployed and the wolf is now knocking loudly at the door.

We are all being asked to go with the flow. Lead by using the flow.

Participation is sketch in the virtual

In-person you can see people on their phones instead of participating in the meeting; you can look them in the eye.

Those same people now are the ones who are doing something else, not watching the presentation; they leave their cameras off, or worse they act as voyeurs in your meeting, maybe not even announcing themselves.

If you are the one “dialing-it-in”, let’s be real. You are not fooling anyone. Figure out how you can contribute and be in the meeting. This is the time that bosses are going to pay attention to who is part of the solution and who is part of the precipitate. Don’t be the sludge at the bottom…

If you are leading the meeting, it is time to lead. Figure out why you have dis-engaged team members. You need everyone you have in times like these. Figuring out how to lead remotely will be noticed. In a good way.

Rocking the Virtual

This is a great opportunity for many of us, if we can find and capitalize on the silver linings:

• No travel — more time. 2 days of travel for a handful of meetings, can now be spent planning and holding better meetings.
  • Set meeting goals
  • Plan how to meet goals
  • What is the best way to achieve the goals
  • Are there materials which could be assembled in advance to allow all attendees to prepare?
• Everyone is virtual. Maybe you can actually include MORE people in your meeting.
  • More international attendance
  • Asynchronous attendance (video/record it for later)
• No commute — more time. You can invest the new found time
  • Attend an online class
  • Complete organizational tasks
  • Upgrade or update your website
  • Discover new tools
  • Read a book
  • Chill. Gain perspective. Restore yourself.
• Virtual = technology.
  • Discover online collaboration tools. I’m using google docs more with teams as it allows them to be in the same document at the same time.
  • Discover online engagement tools. I’ll be trying out a polling app in powerpoint this week which could be a lot of fun. (edited after the call: it could be fun if your audience is super tech-savvy. We had some technical issues with the less tech-savvy.)
  • Leverage communication tools to tell your story. Governors across the country learned to use Powerpoint to tell their story:
    • The star of the pressers: PowerPoint
    • Visualization of the message
    • Keep humanity & humor

Are you virtually working or working the virtual?

vir·tu·al /ˈvərCH(o͞o)əl/ adjective
almost or nearly as described, but not completely or according to strict definition

Virtually working

Working from home, when you are used to going in to work, working with other people, and separating your home life from your work life, is like having the rug pulled out from underneath you. If you feel stressed, weird, out of sorts — it is completely normal and understandable. Furthermore, the reason we are all working from home is stressful, distracting, and filled with all kinds of emotions of loss, sadness, and bitterness. It just is. And it sucks. I’m there with you. We all are.

But we still have to work, stay busy, and stay sane.

I have now spent more than half of my adult working life, working from a home office. Some days it is great. Some days it is easier than going in to an office. Some days it totally sucks and I do laundry, clean, or surf the internet. The days where I am not working, and I feel like I should be, are the worst.

I have been working with a number of teams where progress is not being made at a rate that we think it should be, and I have been thinking it might be because the team is still getting used to working in isolation, without peers to keep them going, that connectedness you get when you go in to work. In my past jobs where I worked from home, I could do it for 2 or 3 years and then I would quit — I had to go in to work. This last stint, 8 years, I have done a better job of managing myself, maintaining connectedness, and having more fun at my work.

Here’s how I do it. I lean into my strengths.

First, I had to discover my strengths.

I was working with a friend (shameless plug for Sara Douglas, she’s awesome!) who uses this Gallup Tool, StrengthsFinder in her executive coaching. Gallup told me my top 5 strengths are:

1. Strategic. Faced with any given scenario, they can quickly spot the relevant patterns and issues.
2. Achiever. They take immense satisfaction in being busy and productive.
3. Learner. They have a great desire to learn and want to continuously improve. 
4. Activator. They want to do things now, rather than simply talk about them.
5. Analytical. They search for reasons and causes. 

Yes, my strengths are also my weaknesses. I assume you can all see the patterns in the data that I see. I assume you all want to work as hard as I do. I assume that you all want to continuously improve. We all know what happens when one assumes…but I digress.

I was complaining one afternoon about procrastinating on a project and Sara said to me, “you get your energy by leaning into your strengths. Lean into your analytical side, see what happens.”

I went home and by midnight I had built this pretty awesome workbook that automated data collection on ticket sales for a client. I was so energized, I could hardly sleep. In actuality, I used all 5 of those top strengths to build that workbook.

What are your strengths?

There are lots of ways to figure out your strengths:

• • What do you enjoy doing at work? Things that give you joy and are fun to do are likely in your strengths column.
  • You can follow the link to StrengthsFinder and see what they tell you.
  • You can set up time with Sara or a coach of your own.

You will get farther faster if you play to your strengths.

For example, if you have Discipline as a strength, then you are happier during this time of upheaval if you can keep routine and schedule going.

As an Achiever, I stay on target by setting goals for the day.

If you enjoy working with people and in a team as a skill (Relator), you need to stay connected to people to feel that team mo-jo. Maybe daily video chats, Slack, or old fashioned telephone calls will fill the void and keep you going.

If you like to collect facts and know more (Input) you might be fighting this huge desire to know everything you can about COVID-19. Input is my 7th highest strength. I spent the first week surfing the internet to know more, more, more. Now I use that desire to know more as a reward when I get done what has to get done that day (lean into the Achiever).

Try it, you might like it.

The next time you feel frustrated by the current situation, pull out your list of strengths, and see if you can lean into one of them.

Let me know how it goes!

Working virtual. This post went pretty long, so follow this link to another post on Working the Virtual.

Ever feel energized by coming up with a cool new idea?

Or do you feel energized by completing a project?

The Data

For fans of Myers-Briggs, the introspective self-report questionnaire for sorting out differing psychological preferences, the most quantifiable of its characteristics is extroversion versus introversion — or “where you get your energy from.” Though I must say I was a bit shocked when I did research on the research behind Myers-Briggs; I learned that the data was not terribly credible.

The Gallup Strengths Finder assessment ranks you on 34 “strengths”. The theory being if you play to your strengths you will move forward faster and be more personally successful. As with Myers-Briggs, the data can be sketchy. However, it is fascinating to contemplate the top 5 strengths the survey will reveal to you and how you can focus on them to achieve greatness or at least (your) world domination.

Extroversion/Introversion

According to the MBTI-school, extroverts get their energy from being with people; introverts get energized by being alone. Some of us can be energized by being in a group of people coming up with cool ideas. Others find energy reading a book or analyzing data.

Regardless of what MBTI tells you, you probably have a sense that you fall into one of those buckets more often than the other. Make note of it as that is your energy source.

If you work with a team, think about your team mates. Have you noticed where and when each member of the team “finds” his or her energy? Have you asked?

Gallup’s Strengths Finder

Based on a book written by Marcus Buckingham and Donald Clifton, StrengthsFinder is the theory that there are a certain number of “fixed universal personal-character attributes” sometimes called ‘talent themes’. By focusing on your strengths, you move forward faster.

For $10 you can take the quiz online and your top 5 strengths will “pop out”. Spend a bit more and you can get all 34 ranked. Every strength has a dark side. Activators get stuff done; however, they rankle people who do not have highly ranked activator attributes as “rushing”.

Spooky? Horoscope like? Maybe. The placebo effect is real. Use what you can, right?

Strategies to Harness Your Energy

Now that you have figured out what you think your strengths are (ha-ha or ask a trusted friend to tell you the truth!) — how do you use that to further your efforts?

Strategy is the overall campaign plan; tactics are the means to achieve the plan. 

1. Develop a plan to use your creativity at your highest energy point
2. Plan your teams’ efforts to use their highest energy points
3. Balance your team (if you can between introverts and extroverts) to make best use of each skill set/personality trait.

Examples:

• Plan to use a large event like a trade show to get the team’s energy behind a new initiative, like creating a catalog of products, new literature pieces, or new displays and videos.
• Use an organizational change to re-vamp the website, launching the new website with the roll-out of the change (if possible).
• Plan your content marketing in trade journals for the whole year
  • Work out a schedule with the journals & product managers
  • Schedule around key events (trade shows or new product launches)
  • Commit to the plan

Tactics to Find Your Energy (when slightly lost!)

Tactics are the day to day things you do to keep going, keep innovating, keeping to that schedule & strategy you worked so hard to develop at the beginning of the year.

• Use a strength from strengths finder. For example, I get completely energized when I analyze data. In that 3 o’clock slump, if I can find some data to review, slice, and dice, before I know it I’m re-energized. Weird but true.
• Start a 30 minute task. If you get energy from starting projects, pull out your planning tools and start planning. Pretty soon you’ll go from planning to executing (or getting the team to execute.
• Learn something new. Learners can “find” energy by learning something new. Now is the time to try that new program, app, or to find the new program or app that will make this year easier & better.
• Do a no-brainer. Expense reports? Cleaning off your desk? Filing your paperwork? When your mojo has left the building, sometimes doing mindless tasks will open up the creative flood gates.  This is why Einstein worked in a patent office.